Manual QA Engineer

We are seeking a skilled Manual QA Engineer to join our quality assurance team. This role involves ensuring the reliability and performance of applications, mobile apps, APIs, and services by executing comprehensive manual and automated testing processes. The ideal candidate will have experience with defect management, cross-functional collaboration, and leveraging tools for automation and data analysis.

Responsibilities:

• Develop detailed test cases and scripts in JIRA, collaborating with SMEs and business teams to confirm comprehensive scenario coverage.
• Perform smoke testing for designated applications and mobile platforms during weekly database updates.
• Execute smoke and regression tests (manual and automated) for major releases and off-schedule deployments, ensuring high-quality deliverables.
• Document defects in JIRA with accurate priority, severity, and action plans, and communicate findings to the business team for resolution.
• Participate in defect triage meetings for both production and pre-production environments and validate hotfixes through live testing.
• Engage in daily stand-ups and retrospective meetings to share project updates and recommend process enhancements.
• Tackle assigned tickets to complete testing activities and identify automation opportunities to optimize testing efforts.
• Utilize tools like Selenium and Appium with Java for automating test cases and maintaining scripts in GIT repositories.
• Conduct automation runs to expedite release testing and allocate more time for exploratory testing to uncover additional defects.
• Host defect review meetings with project managers and technical teams to discuss identified issues and their resolutions.
• Set up non-production environments by deploying APIs/services in preparation for testing tasks.
• Execute nightly Jenkins automation jobs, analyze outcomes, and share test reports with the team.
• Simulate real-world delivery scenarios for planned releases, validating API and app functionality.
• Execute SQL queries to configure test environments and adjust store settings prior to testing cycles.
• Troubleshoot and resolve store-related technical issues in production and pre-production environments.
• Use Splunk to analyze error logs, identifying failures and notifying relevant teams for corrective action.
• Perform rigorous testing on native Android and iOS applications for upcoming releases.
• Provide on-call support for critical production issues and facilitate prompt defect resolution.
• Verify web services against provided acceptance criteria using tools like Postman.
• Investigate automation failures, log root cause analyses, and implement fixes for failed test scripts.
• Maintain QA traceability matrices to provide clarity on test case coverage for ongoing development work.
• Deliver final QA sign-off after successful smoke and regression testing for major releases, unscheduled updates, and database migrations.

Qualifications:

• Proven experience in manual and automated testing for web, mobile, and API platforms.
• Hands-on expertise with tools like JIRA, Postman, Selenium, Appium, GIT, Jenkins, and Splunk.
• Strong knowledge of SQL and the ability to write queries for test data preparation and analysis.
• Familiarity with Android and iOS testing processes for native apps.
• Excellent troubleshooting and defect resolution skills.
• Experience in participating in Agile development processes, including daily stand-ups and sprint planning.

This position offers the opportunity to contribute to quality assurance processes in a fast-paced and collaborative environment. If you’re passionate about delivering high-quality software and enhancing user experiences, we’d love to hear from you!

Salary: $80,000 -$85,000/year